{"id":1546,"date":"2019-05-24T09:50:12","date_gmt":"2019-05-24T09:50:12","guid":{"rendered":"https:\/\/www.truvionhealthcare.com\/?page_id=1546"},"modified":"2025-03-27T11:08:58","modified_gmt":"2025-03-27T11:08:58","slug":"privacy-statement","status":"publish","type":"page","link":"https:\/\/www.truvionhealthcare.com\/en\/privacy-statement\/","title":{"rendered":"Privacy statement"},"content":{"rendered":"\n<p><b>Privacy statement<\/b><\/p>\n\n\n\n<p>In this privacy statement, we, Truvion Holding B.V. (\u201cTruvion\u201d) or \u201cwe\u201d\/\u201cus\u201d), explain how we deal with the personal data of our customers, potential customers and other persons with whom Truvion contracts with or has contact with, directly or indirectly (customers, suppliers, and where appropriate, their suppliers). Truvion Healthcare B.V. and Truvion Healthcare N.V. are subsidiaries of Truvion. Truvion Healthcare B.V. and Truvion Healthcare N.V. bring products onto the market and in doing so, make use of websites and online shops. Personal data is data that can reasonably be traced to an individual.<\/p>\n\n\n\n<p><strong> How we obtain personal data<\/strong><\/p>\n\n\n\n<p> We collect personal data by various means, one being that you have provided it to us. For example:<\/p>\n\n\n\n<ul><li>when\nyou contact us through one of our company websites;<\/li><li>when\nyou come into contact with us through one of our consumer-oriented websites,\nsuch as by email, telephone, WhatsApp or our social media channels;<\/li><li>when\nyou register through our website and\/or make purchases;<\/li><li>when\nyou request product-related and other information;<\/li><li>when\nyou enter into a contract with us; or<\/li><li>because\nyou use our website(s) and in doing so, enable us to record data about your\ninterests and preferences.<\/li><\/ul>\n\n\n\n<p>We also process personal data that we obtain from our own observations or derive from your use of certain services or facilities, for example:<\/p>\n\n\n\n<ul><li>your\ncommunication preferences;<\/li><li>data\nrelating to the means by which you communicate with us, such as an IP address\nor other number;<\/li><li>data\nthat we link to certain patterns, such as a status in the profile that we\ncompile about you based on your consumption behaviour (such as the frequency\nwith which you visit our website, make a purchase or purchase a service).<\/li><\/ul>\n\n\n\n<p>We may\nprocess your data that relates to you as a consumer, such as when you contact\nus about a specific product, or data that relates to you as an employee or\nrepresentative of a company or organisation, or if you\u2019re a business partner or\nrepresent one.<\/p>\n\n\n\n<p>If you do not supply data that you are required to enter (as will be shown on a case-by-case basis), the consequence may be that we are unable to fulfil certain contractual obligations. Some products and\/or services are offered by our partners and sometimes reference is made to websites of such partners or other third parties. This is clearly indicated. The privacy statement of these parties show how these parties handle your personal data.<\/p>\n\n\n\n<p><strong>Principles<\/strong><\/p>\n\n\n\n<p>We may use personal data on the basis of six different principles, which are specified in the law:<\/p>\n\n\n\n<ul><li>your\npermission;<\/li><li>the\nneed to use personal data for the implementation of an agreement\/agreements to\nwhich you are party, or to take the measures desired by you before the\nagreement is entered into;<\/li><li>to\nrepresent our legitimate interests or those of the organisation with which we\ncan and will share your details;<\/li><li>to\ncomply with a legal obligation;<\/li><li>to\nrepresent your vital interests as an involved party; and<\/li><li>the\nneed to process personal data for the performance of a task that is in the\npublic interest.<\/li><\/ul>\n\n\n\n<p><strong>Legitimate interests<\/strong><\/p>\n\n\n\n<p>The legitimate interests of Truvion or a third party are: marketing, advertising, communication, research into and analysis of own products or services, establishing which products and services are most likely to be of interest to people, IT management and security, business management, legal affairs, internal management, and sharing information with parties affiliated with us.<\/p>\n\n\n\n<p><strong> Purposes of and principles for the processing of personal data<\/strong><\/p>\n\n\n\n<p>We process your personal data for certain purposes described below:<\/p>\n\n\n\n<ul><li>responding to requests (e.g. replying to questions or requests for information, creating an account or sending brochures);<\/li><li>in the context of a purchase or service agreement that you (or your company) enter into with Truvion;<\/li><li>offering, organising and completing competitions and promotions, for legitimate interests or because you are entering into an agreement for that purpose;<\/li><li>offering customer service, including service relating to the purchase of services and\/or products and handling complaints and requests, due to an agreement to which you are a party, legal obligations, and\/or our legitimate interests;<\/li><li>sending surveys, newsletters and marketing and service messages by email, telephone, mail, social media and\/or other channels. With direct marketing, you always have the option of unsubscribing by objecting or withdrawing your permission, if you\u2019ve given it;<\/li><li>conducting market research to improve our business operations, brands, services and products, and to chart the wishes of customers on behalf of legitimate interests;<\/li><li>improving our communication by tailoring it to your personal preferences, on behalf of our legitimate interests;<\/li><li>implementing or coordinating any recall campaigns due to legitimate interests or legal obligations;<\/li><li>analysing your surfing behaviour using cookies or similar techniques, with your permission where required and otherwise on behalf of our legitimate interests.<\/li><\/ul>\n\n\n\n<p><strong>Online shops<\/strong><\/p>\n\n\n\n<p>Among other things, Truvion operates online shops aimed at consumers and collaborates in doing so with a logistic service provider. In this context, in addition to the foregoing, personal data are also processed for the following purposes in order to prepare, implement or assess an agreement to which you are a party:<\/p>\n\n\n\n<ul><li>handling\nand administering payment transactions;<\/li><li>handling\nand administering orders;<\/li><li>delivering\norders;<\/li><li>posting\nand responding to reviews.<\/li><\/ul>\n\n\n\n<p><strong> Sharing with third parties <\/strong><\/p>\n\n\n\n<p>Your personal data is shared with:<\/p>\n\n\n\n<ul><li>delivery\nservices and parties that send messages as instructed by us;<\/li><li>parties\nthat assist Truvion in the provision of its services and that are not\nprocessors (for example, accountants and legal and other advisors), on behalf\nof our legitimate interests;<\/li><li>existing\nor potential purchasers or investors, for legitimate business economics\npurposes (such as the sale or possible sale of business activities or shares or\na reorganisation);<\/li><li>authorities\nthat take enforcement action, including investigative authorities or other\nthird parties, if we are legally obliged to do so.<\/li><\/ul>\n\n\n\n<p> We will transfer your data to the parties specified above only to the extent permitted by the applicable laws and regulations.<\/p>\n\n\n\n<p>Some third parties engaged by Truvion qualify as \u2018processors\u2019 (such as hosting service providers, certain software suppliers, mobility service providers or parties that organise or carry out campaigns or studies). Agreements are made with such parties in accordance with the applicable legal requirements.<\/p>\n\n\n\n<p><strong>Profiling and cookies<\/strong><\/p>\n\n\n\n<p>We can send you information about these products and services taking into account the communication preferences you specify and the information about you that we possess. We can share that information with our customer service so that they can use it when you contact us. We can also collaborate with third parties to display advertisements tailored to your preferences on social media platforms or, if you have given permission for the use of cookies (if this permission is required), when you surf on the internet\/visit other websites (see Truvion\u2019s cookies statement for more information). We may combine this information on behalf of our legitimate interests, or with your permission where required.<\/p>\n\n\n\n<p><strong>Transfer outside of the EEA<\/strong><\/p>\n\n\n\n<p>If we transfer your data to a country outside of the EEA, we will inform you about this and will take appropriate security measures to lawfully transfer the personal data to such countries. Please contact us if you wish to view a copy of the relevant guarantees.<\/p>\n\n\n\n<p><strong>Your rights, including the right to object<\/strong><\/p>\n\n\n\n<p>You have the right to know which personal data we hold about you and for what purposes, and the right to view this data and amend it where necessary. If you have given permission, you can revoke it at any time, and the relevant processing will cease as of that moment. In addition, in certain cases you have the right to object to processing related to direct marketing and processing based on the \u2018legitimate interest\u2019 principle, and to request us to limit the use of your personal data or to delete it or transfer it (data portability). You also have the right to lodge a complaint with the Dutch Data Protection Authority (<em>Autoriteit Persoonsgegevens<\/em>). You can only exercise these rights to the extent permitted by the applicable legislation.<\/p>\n\n\n\n<p>The contact details for Truvion Holding B.V. can be found at the bottom of this privacy statement.<\/p>\n\n\n\n<p>With regard to certain requests, we reserve the right to reject your request where legally permissible.<\/p>\n\n\n\n<p><strong>Retention period<\/strong><\/p>\n\n\n\n<p>In principle, we do not store your personal data for any longer than necessary for the purposes for which it was obtained and to comply with our legal obligations. This generally means that your personal data will be stored for as long as one of the following situations applies:<\/p>\n\n\n\n<ul><li>your\npersonal data is necessary for providing you with products or services;<\/li><li>your\npersonal data is necessary for protecting and defending our rights and property\n(normally for the duration of the applicable legal limitation period); or<\/li><li>we\nare required by law and regulations to store your personal data, for example\ndue to tax legislation.<\/li><\/ul>\n\n\n\n<p><strong>Changes to this privacy statement<\/strong><\/p>\n\n\n\n<p>We reserve the right to unilaterally change or supplement this privacy statement. We announce changes on our website if we are legally required to do so.<\/p>\n\n\n\n<p><strong>Contacting Truvion<\/strong><\/p>\n\n\n\n<p>If you have any questions or comments about this privacy statement and\/or the processing of personal data, you can contact us via:<\/p>\n\n\n\n<p>Truvion Holding B.V.<br>Nijverheidslaan 28<br>1382 LJ Weesp<br>+31(0)294 461 122<br><a href=\"mailto:info@truvionhealthcare.com\">info@truvionhealthcare.com<\/a><\/p>\n\n\n\n<p>This privacy statement was last updated on&nbsp;1 June 2024.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Privacy statement In this privacy statement, we, Truvion Holding B.V. (\u201cTruvion\u201d) or \u201cwe\u201d\/\u201cus\u201d), explain how we deal with the personal data of our customers, potential customers and other persons with whom Truvion contracts with or has contact with, directly or indirectly (customers, suppliers, and where appropriate, their suppliers). Truvion Healthcare B.V. and Truvion Healthcare N.V. 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